Information Desk

Do you have any questions, comments or requests? Then your first port of call is the School’s Information Desk. You can visit the desk for:

  • information about education matters;
  • issues and queries about course schedules;
  • grade transcripts, statements and other documents;
  • making an appointment with study abroad officers and Student advisors;
  • handing in requests for the attention of the Board of Examiners;
  • reporting problems concerning the student information system;
  • electronic student information systems, such as Eleum;
  • checking your study programme.

The staff at the Information Desk will do their best to answer your questions or handle any requests. If they can’t, they will refer you to someone who can. At this stage, you can make an appointment – so you won’t have to queue.

You’ll find the Information Desk at the main entrance to the school building at Tongersestraat 53. Opening hours:

  • General: Monday – Friday, 10:00 – 16:00h
  • Study abroad officers available: Monday – Friday, 10:00 – 11:30h
  • Officers available for exam-related matters: Thursday, 14:00 – 16:00h
  • Career services: Wednesday, 14:00-16:00h
  • Master information: 1st and 3rd Tuesday, 12:00-14:00h
  • Internship office: Monday, 14:00-15:00h

Open office hours Summer Holidays 2016:

From 28 July – 24 August 2016
Tuesdays and Thursdays from 12.00 hrs – 14.00 hrs.

The Information Desk is closed on: 

  • Christmas/New year: 24 December 2016 until 2 January 2017
  • Carnival: 25 February – 6 March 2017
  • Easter: 14-18 April 2017
  • King’s day: 27 April 2017 (and 28 April bridging day)
  • Liberation Day: 5 May 2017
  • Ascension Day: 25 May (and 26 May bridging day)
  • Whit Monday : 5 June 2017

Facilities at the School Building

Several facilities are available for you to use in the School building, such as the reception desk, information desk, lounge, coffee corner, university restaurant (Mensa), garden, copiers/scanners and cash dispenser.
Most of your classes will take place in the building, especially in the tutorial and computer rooms, and the lecture halls.

 

Lounge

Computers

Room Booking

Internet

WIFI

Interactive Whiteboard

International cash dispenser (ATM)

Copyshop

 

Lounge

If you enter the School and turn left, you will enter the lounge. In the lounge you will find about 40 computers, a multi-functional printer, a coffee machine, lounge couches and a cash dispenser.

Computers

In the computer rooms are 41 personal computers available (Tongersestraat 53, rooms E0.01 and E0.03). These computers are meant for training purposes or short use (less than 2 hours) only. Also computer facilities in the lounge, near the main entrance of Tongersestraat 53, can be used. The computer rooms are equipped with an active video camera security system. Finally, students can also visit the University Library for computer use.

Room Booking

During a pilot running till 1 February 2016, students can reserve a room at several UM buildings via Room Booking in MyUM. A room can be reserved for 2 hours max. and not more than 2 weeks ahead.

Please go to http://myum.unimaas.nl, click on ‘My Study’ and choose ‘Room Booking’.

A manual can be found under the help button (manuals for students).

Internet

Internet is available throughout the whole school and University Library by means of a wireless connection. ICTS can help you installing it (servicedesk-icts@maastrichtuniversity.nl). You can also use the computers in the lounge and in room E0.01 and E0.03 for internet usage.

WIFI

All public areas have WIFI, giving you direct access to the university’s network. In the lounge area, 30 PCs are available for you to print reports, check your email, search databases, access the electronic library and so on. To connect to WIFI, please find a manual via this link.

Interactive Whiteboard

Starting at September 1, 2009, educational rooms in Ts53 are equipped with digital whiteboards (starting at wing E).

The eBeam interactive system consists of a digital whiteboard, an interactive stylus, a beamer and the eBeam interactive software. The eBeam software which is installed on the fixed PC consists of two programs: eBeam Interactive and eBeam Scrapbook, eBeam interactive controls all actions made with the interactive stylus on the digital whiteboard. The eBeam Scrapbook program replaces the old fashioned flip-over and overhead projectors.

If you download the software on your local PC, you can only use the eBeam Scrapbook program. This gives you the opportunity to prepare your digital whiteboard sessions.

To download the eBeam software and manuals please click here

International cash dispenser (ATM)

In the building of the School of Business and Economics (Tongersestraat 53) you can find an international cash dispenser. When you enter the school building, turn left and walk across the lounge. In the end of the corridor, next to the coffee machine, you can find the cash dispenser.

Copyshop

In the school you can find Quick Service Point in zone G.0. In Q.S.P. you can print, copy and scan documents and posters. Contact details:

Quick Service Point TS53

Tongersestraat 53

6211 LM Maastricht

T 043 38 83707

qsp-ts53@maastrichtuniversity.nl